This Privacy Policy explains how Merivane Private Medicine ("Merivane", "we", "us") collects, uses and protects information when you visit our website or contact us through it. Health information you share with us as a patient is protected separately under federal law and described in our Notice of Privacy Practices.
1. Information we collect
Information you give us
When you request a meet and greet or contact us, we ask only for your name, email address, phone number, preferred meeting format, preferred time and the plan you are interested in. We deliberately do not ask for medical information through this website, and we ask you not to include any.
Information collected automatically
Like most websites, our hosting provider records basic technical information such as your browser type, device type, the pages you view and the date and time of your visit. We use this only to keep the website secure and working properly.
2. How we use your information
- To respond to your request and schedule your meet and greet
- To answer questions you send us
- To send information you have asked for about membership
- To maintain the security and performance of the website
- To meet our legal and regulatory obligations
3. Tracking technologies
We do not use advertising pixels, session recording tools or third party tracking technologies that could reveal health information about our visitors. If we use privacy focused analytics in the future, we will update this policy first and configure those tools so they do not collect personal or health information.
4. How we share information
We do not sell, rent or trade your personal information. We share it only with service providers who help us operate, such as our website host, secure email provider and scheduling system, and only under agreements that require them to protect it. We may also disclose information when required by law.
5. How long we keep information
If you request a meet and greet and do not become a member, we keep your contact details for up to 12 months and then delete them. You can ask us to delete them sooner at any time.
6. How we protect information
We use encrypted connections (HTTPS), access controls and reputable service providers to protect the information you send us. No method of transmission over the internet is completely secure, which is one reason we never ask for health details through the website.
7. Your choices and rights
You may ask us to access, correct or delete the personal information you have submitted through this website, or to stop contacting you. To make a request, contact our Privacy Officer using the details below. We will respond within 30 days.
8. Children
This website is intended for adults. We do not knowingly collect information from children under 13.
9. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.
10. Contact us
Merivane Private Medicine
Attn: Privacy Officer
1180 Westlake Hollow Drive, Suite 210
Austin, TX 78746
Phone: (512) 555 0187
Email: care@merivanemedicine.com